Privacy Policy

This policy explains how URELLE NSAH LTD ("we"), trading as Urelle Nail Atelier, of 34 Wells Walk, Birmingham, West Midlands, B37 5PS, handles personal information. We are the data controller.

What we collect

When you send an enquiry we collect your name, email address, and any phone number, product preferences, delivery postcode, message and reference image you choose to provide.

How we use it

We use your information only to respond to your enquiry and to arrange any order you request. Our lawful basis is taking steps at your request before entering into a contract, and our legitimate interest in responding to customers.

Storage and retention

Enquiries are stored securely with our website hosting provider. We keep enquiry information only as long as needed to deal with your enquiry and any resulting order, and to meet legal obligations.

Sharing

We do not sell your information. We share it only with service providers who help us operate the website or deliver your order.

Your rights

Under UK GDPR you may request access to, correction or deletion of your personal information, or object to its use. Contact us on 07947 387163 or by post at the address above. You may also complain to the Information Commissioner's Office (ico.org.uk).